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As a part of this assessment, Everest Group analyzed 20 leading service providers on a combination of analyst assessment and feedback, collated from client interviews. The PEAK Matrix is a composite framework that provides an objective, data-driven, and comparative assessment of IT services automation providers based on their vision & capability and market impact.
(Click here to access the report: https://www.microland.com/insights/analyst-insights/everest-group-peak-matrix-for-solutions-it-infrastructure-services-automation-2018)
The 'Star Performer' status, which based on the greatest positive relative year-on-year movement, is a validation of the company's focus on intelligent automation as a key driver of digital transformation in Client ecosystems. Microland has built intelligent, deep analytics driven automation platform that enables zero touch operations for all components of IT infrastructure - networks, cloud, data center, and end-user computing. It focuses on ensuring minimal human intervention across all stages of IT infra life cycle - assessment, deployment/migration, management, and ROI measurement.
"We are excited to be included second time in a row in the Everest Group PEAK Matrix for Automation. Our improved positioning in the 2018 report is a clear testimony of Microland's investments towards enhancing predictability of operations using analytics and automation leading to improved ROI from IT investments and higher customer satisfaction. We have focused on building a comprehensive Automation suite, with AI, Analytics and Machine learning as its backbone, that caters holistically to the Digital needs of enterprise clients," said Sharad Heda, Chief of Staff, Microland Limited.
"Driven by digitalization, the IT infrastructure services landscape is undergoing a significant shift with the primary focus changing from cost efficiency to digital enablement. Microland has made credible investments in developing in-house automation platforms and solutions focused on addressing the digital requirements of clients. In addition to investments in tools and technologies, its ability to drive high satisfaction levels among clients; flexibility in addressing client needs; proactive approach in showcasing innovation; and agile implementation methodologies have enabled Microland to position itself as a Major Contender and Star Performer," said Chirajeet Sengupta, Partner, Information Technology Services at Everest Group.
About Microland:
Microland accelerates the digital transformation journey for global enterprises enabling them to deliver high-value business outcomes to their clients. Headquartered in Bangalore, India, Microland has more than 3,800 professionals across its offices in Australia, Europe, India, Middle East and North America. Microland enables global enterprises to become more agile and innovative by integration of emerging technologies and the application of automation, analytics and predictive intelligence to their business processes.
For more info: http://www.microland.com
Source: Microland
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