STAR ALLIANCE AGAIN VOTED BEST ALLIANCE AT SKYTRAX WORLD AIRLINE AWARDS

ศุกร์ 20 กรกฎาคม 2561 เวลา 10:29 น.

          Star Alliance Los Angeles Lounge Retains Best Alliance Lounge Award
          Five Star Alliance Airlines ranked among the Top enStar Alliance
          en7 Member Carriers Claim a Total of 49 Awards

          Star Alliance has claimed the Best Airline Alliance title at the Skytrax World Airline Awards for the third year running, with the Alliance's prestigious Los Angeles Loungeen www.staralliance.com> retaining the Best Airline Alliance Lounge Award for the fourth year in a row.
          "Receiving the Best Alliance accolade from Skytrax for a third consecutive time is a significant achievement. It recognises our focus on improving the customer journey and providing a better digital alliance travel experience", said Jeffrey Goh, CEO Star Alliance. "I would also like to take this opportunity to thank our more than 7Star AllianceStar Alliance million annual passengers for their continued loyalty to our 28 member airline network and acknowledge the work and professionalism of the more than 42Star Alliance,Star AllianceStar AllianceStar Alliance member airline employees, who deliver the alliance travel experience on a daily basis".
          The base of its digital transformation is the Star Alliance Digital Services Platform (DSP), which was launched earlier this year. It is the first step to an overall enhancement of digital and mobile services offered to customers travelling across the network. The DSP can connect digital services of one member airline or third-party and make it available to all members, enabling them to build it into their own customer-facing digital applications. The longer-term aim is to allow customers to use any member airline's website or mobile application to obtain all the information they need for travel on several Star Alliance member airlines.
          Through DSP, United Airlines currently offers advance seat reservations on Singapore Airlines flights and Lufthansa provides baggage tracking information on journeys which include flights on other Star Alliance airlines. Additional features will be made available across the Alliance progressively.
          The World Airline Awards were introduced in en999 to provide a customer satisfaction study that was truly global. Travellers across the world vote in the largest airline passenger satisfaction survey to decide the award winners.
          Star Alliance was the first airline alliance to receive the Best Alliance Award from Skytrax when the category was first introduced in 2Star AllianceStar Alliance5 and has since held the award nine times.
          Over enStar AllianceStar Alliance customer nationalities participated in the latest survey with 2Star Alliance.36 million eligible entries counted in the results. 335 airlines are featured in the survey results.
          Edward Plaisted, CEO of Skytrax said: "Star Alliance can be very proud of its continued popularity and support amongst its frequent flyer members. The flagship lounge in Los Angeles continues to be a favourite amongst survey respondents".
          The online survey operated from August 2Star Allianceen7 to May 2Star Allianceen8, together with invitations sent to previous year respondents in the survey database (total 24.45 million customers). Customer survey forms were offered in English, French, Spanish, Russian, Japanese and Chinese. The highest nationality increase in the 2Star Allianceen8 survey was Chinese customers with an additional 3.5 million entries.
          In total, en7 Star Alliance member carriers also received a combination of 49 individual and regional awards, with the following five carriers ranked in the top enStar Alliance in the Best Airline Category: Singapore Airlines (en), ANA (3), EVA Air (5), Lufthansa (7) and THAI (enStar Alliance).

          As selection of the awards are listed below with a full list available at:
          https://www.worldairlineawards.com/a-z-airline-awards-winners-2Star Allianceen8/

          Aegean Airlines
          Best Regional Airline in Europe
          Best Cabin Crew in Southern Europe

          Air Canada
          Best Airline in North America
          Best Business Class in North America
          Best Airline Cabin Cleanliness in North America

          Air New Zealand
          Best Premium Economy Class
          Best Premium Economy Seat
          Best Airline Cabin Cleanliness in Australia / Pacific

          ANA
          World's Best Airline Cabin Cleanliness
          Best Airline Staff in Asia
          Best Cabin Crew in Japan

          Asiana
          Best Cabin Crew in South Korea

          Austrian Airlines
          Best Airline Service Staff in Europe
          Best Business Class Onboard Catering

          Avianca
          Best Airline in South America
          Best Economy Class in South America

          COPA Airlines
          Best Airline in Central America / Caribbean
          Best Airline Staff in Central America / Caribbean

          Ethiopian Airlines
          Best Airline in Africa
          Best Business Class in Africa
          Best Economy Class in Africa

          EVA Air
          World's Best Airport Services

          Lufthansa
          Best Airline in Europe
          Best Airline in Western Europe

          Singapore Airlines
          World's Best Airline
          World's Best First Class
          Best Airline in Asia
          Best First Class Seat
          Best First Class Lounge in Asia
          Best Business Class Lounge in Asia
          Best First Class in Asia
          Best Business Class in Asia
          Best Premium Economy Class in Asia

          South African Airways
          Best Airline Staff in Africa
          Best Business Class Lounge in Africa
          Best Cabin Crew in Africa
          Best Airline Cabin Cleanliness in Africa

          THAI
          World's Best Economy Class
          Best Economy Class Onboard Catering
          World's Best Airline Lounge Spa
          Best Cabin Crew in Thailand
          Best Economy Class in Asia

          Turkish Airlines
          Best Airline in Southern Europe
          Best Business Class Lounge
          Best Business Class Lounge Dining

          United Airlines
          Best Business Class Lounge in the USA

About Star Alliance:
The Star Alliance network was established in 1997 as the first truly global airline alliance to offer worldwide reach, recognition and seamless service to the international traveller. Its acceptance by the market has been recognized by numerous awards, including the Air Transport World Market Leadership Award and Best Airline Alliance by both Business Traveller Magazine and Skytrax. The member airlines are: Adria Airways, Aegean Airlines, Air Canada, Air China, Air India, Air New Zealand, ANA, Asiana Airlines, Austrian, Avianca, Avianca Brasil, Brussels Airlines, Copa Airlines, Croatia Airlines, EGYPTAIR, Ethiopian Airlines, EVA Air, LOT Polish Airlines, Lufthansa, Scandinavian Airlines, Shenzhen Airlines, Singapore Airlines, South African Airways, SWISS, TAP Air Portugal, THAI, Turkish Airlines, and United. Overall, the Star Alliance network currently offers more than 18,800 daily flights to 1,317 airports in 193 countries. Further connecting flights are offered by Star Alliance Connecting Partner, Juneyao Airlines.

ข่าวStar Alliance+o:travวันนี้

กลุ่มพันธมิตรสายการบินสตาร์อัลไลแอนซ์ (Star Alliance) ฉลองครบ 25 ปี ที่กรุงเทพฯ

นายกรกฏ ชาตะสิงห์ ประธานเจ้าหน้าที่สายการพาณิชย์ บริษัท การบินไทย จำกัด (มหาชน) และประธานคณะกรรมการขับเคลื่อนกลุ่มพันธมิตรสายการบิน Star Alliance ประจำประเทศไทย Mr. Jeffrey Goh ประธานเจ้าหน้าที่บริหาร กลุ่มพันธมิตรสายการบิน Star Alliance และผู้บริหารจากสายการบินสมาชิก ร่วมงานฉลองครบรอบ 25 ปี กลุ่มพันธมิตรสายการบิน Star Alliance ที่ เกษร เออร์เบิน รีสอร์ท กรุงเทพฯ การบินไทย 1 ใน 5 สายการบินสมาชิกก่อตั้ง กลุ่มพันธมิตรสายการบิน Star Alliance เข้าร่วมงานดังกล่าวเพื่อขยาย

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