American Power Conversion (NASDAQ: APCC) (APC) has announced that customers using older versions of its PowerChute? Business Edition software must immediately upgrade, if they have not already done so, to ensure continued availability of servers on which the software is installed, as previously advised by APC’s web site and email communications efforts.
According to Mr. Adisorn Arsirakarn, General Manager of American Power Conversion Corporation (Thailand Representative Office), executives receiving this message are asked to communicate it throughout their information technology organizations. APC firmly believes in the industry best practice of making software upgrades readily available online as this is the best way of ensuring that customers have the latest versions of software used in their businesses. We have made this upgrade available for free on our web site.
On July 27, 2005, a component library bundled with PowerChute? Business Edition Versions 6.0.0 through Version 6.2.2 expired, rendering the software inoperative the next time it loads. Windows Servers with the affected versions installed may hang when the PowerChute? process loads at reboot time. PowerChute Personal Edition, PowerChute Network Shutdown, PowerChute Plus, and PowerChute Business Edition Version 7.x users are unaffected by this issue. Customers with the affected versions of software must immediately upgrade to the latest version of PowerChute? Business Edition v7.0.4 or PowerChute? Business Edition v7.0.2 (for Windows NT). Details on how to upgrade are available at www.apc.com.
APC also firmly believes in communicating with customers particularly when issues become known. APC has made every effort to communicate with our customer base via direct email and our web homepage at www.apc.com to inform them about the issue and, more importantly, to provide guidance for how to resolve it. Several repeated attempts have been made to reach out directly to our customer base to inform them of this issue. While APC believes that this communication effort has been successful with the general population of users, we have learned recently that some customers are still unaware of this issue. This is why APC is now issuing this press release so that we might reach more of our customers.”
PowerChute Business Edition enables you to simultaneously monitor up to 25 UPSs protecting servers or workstations. In the event of an extended power outage graceful unattended shutdown ensures no information is lost and time to recovery is minimized. Advanced notification and analysis features help you to identify the causes of potential UPS and power related problems before they occur ensuring the health of your system.
About American Power Conversion
Founded in 1981, American Power Conversion (NASDAQ: APCC) (APC) is a leading provider of global, end-to-end solutions for real-time infrastructure. APC’s comprehensive products and services for home and corporate environments improve the availability, manageability and performance of sensitive electronic, network, communication and industrial equipment of all sizes. Headquartered in West Kingston, Rhode Island, APC reported sales of $1.7 billion for the year ended December 31, 2004, and is a Fortune 1000, Nasdaq 100 and S&P 500 Company. EMC is a registered trademark of EMC Corporation. All other trademarks are the property of their owners. Additional information about APC and its global end-to-end solutions is available at www.apc.com or by calling 800-877-4080.
News released by:
Pimratchada Suppasittichote
PR PLUS TWO CO., LTD.
Tel. 02-972-6100, Fax. 02-972-7415
E-mail:
[email protected]
More Information, please contact:
Sasithorn Sae-Iao, Marcom Specialist
American Power Conversion Corporation (Thailand Representative Office)
Tel.02-636-7707, Fax. 02-636-7702
E-mail:
[email protected]
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