News Facts
- Oracle Applications continue to be implemented or selected by more ASEAN companies as of the most recent fiscal year that ended June 2009.
- Companies in Singapore, Malaysia, Indonesia, Thailand, The Philippines, Vietnam, as well as Pakistan and Sri Lanka are turning to Oracle to support their specialised operations with the Oracle E-Business Suite, Oracle’s JD Edwards EnterpriseOne, Oracle CRM, Oracle CRM On Demand, Oracle Transportation Management, Oracle’s Demantra and Oracle’s Agile Product Lifecycle Management.
- “We are pleased to see companies leveraging our best-in-class offerings in order to play a leading role today and tomorrow in the industries they represent,” said Wisit Phaisalsiriwat, Country Manager, Oracle Applications, Oracle Thailand. “Increasingly, features in applications like Oracle CRM On Demand, Oracle Transportation Management and Oracle’s Demantra are being recognised to give an edge to businesses of any size. Oracle’s complete, open and integrated solutions are poised to help Thai companies prepare for growth, embrace new opportunities and sharpen their competitive edge.”
Details
- Oracle has proven to be a vendor of choice for its breadth and depth of applications. Companies of different sizes in various industries trust Oracle to meet their specialised business needs including Total Access Communications (Communications), Siam Commercial Bank (Financial Services), Bangkok Dusit Medical Services (Health Sciences), Acer Incorporated (High Technology), Hyro Asia (Professional Services), Central Retail Corporation (Retail), and Minor Group (Retail).
Progressive Companies Gain Competitive Edge with Oracle Transportation Management and Oracle Demantra
- Industry Leaders in Consumer Goods, Health Sciences, High Technology, Industrial Manufacturing and Travel & Transportation rely on Oracle’s Supply Chain Management applications to gain:
1. Predictability of demand and trade promotions management;
2. Agility to integrate complex supply management with new product launch; and
3. Alignment of goals and processes across multiple functions with trading partners.
- Oracle Transportation Management and Oracle’s Demantra are chosen by: APL Logistics (Singapore); Del Monte (The Philippines); DHL Exel (Singapore); DHL Global Mail (Singapore); Dylan Staal (Singapore); PT Surya Madistrindo (Indonesia); and PT Kalbe Farma Tbk (Indonesia).
Oracle Recognised and Customer Honoured for Oracle Applications
- In July 2009, Globe, one of the leading communications provider in the Philippines, has presented Oracle Philippines with the “IT and Value Added Services Vendor of the Year” award, based on timeliness and quality of service (QoS). This affirms Oracle’s continued commitment towards Globe and the latter’s customers.
- On evening of 23 Sep in Hanoi, Vietnam, three Oracle products - Oracle’s Siebel CRM, Oracle E-Business Suite 12 and Oracle Database were named “CEO & CIO Best Choice Products 2009” at the CIO Awards 2009, organized as part of the Fifth Annual CIO Conference and Awards event.
Flexibility with BPO Powered by Oracle
- Business Process Outsourcing (BPO) service providers are also delivering services through the “BPO Powered by Oracle “ initiative. While BPO service providers enjoy lower total cost of ownership and increased deployment flexibility through state-of-the-art, standards-based Oracle technology in their datacenters; business end-user organisations can have their systems up and running faster and smooth upgrades to new system releases.
- PT Sigma, a Certified Partner of the Oracle PartnerNetwork, has provided BPO services in the sectors of Manufacturing & Distribution, Public Services, Financial Services and Oil and Gas, using Oracle E-Business Suite Human Resources and Payroll. Their customers include PT Century Dinamilk Drilling and PT Asuransi CIGNA in Indonesia.
- Caliber Point, a Certified Partner of the Oracle PartnerNetwork, has provided BPO services in the logistics industry with Oracle E-Business Suite Talent Management Solution to Agility Logistics across the globe.
- HRMall, a Partner of the Oracle PartnerNetwork, has provided BPO services for the Financial Services ad Communications industries to customers such as Globe Telecoms in the Philippines.
- SRG Asia Pacific Sdn Bhd (SRG) is a BPO service provider in customer relationship and contact centre management for clients globally. The company uses Oracle? Contact Centre Anywhere at its 280-seat contact centre facility in Malaysia.
- Quistor, an Oracle Certified Advantage Partner of the Oracle PartnerNetwork, uses Oracle Learning Applications to provide hosted as well as fully managed and serviced eLearning for institutions globally, including ASEAN.
- Transprocure, a Partner of the Oracle PartnerNetwork, uses Oracle E-Business Suite to specialise in Procurement BPO services for institutions globally, including ASEAN.
Customer Quotes
- CUEL improved budget management and streamlined project workflows. “Oracle E-Business gave us better control over construction projects. By integrating project data in a single system, we can track the status of projects across the Asia Pacific, monitor inventory and supplier expenses in real time, and ensure we do not exceed budgets,” said Kosol Kulruechakorn, Manager, Corporate IT Department, CUEL Limited
- Bangkok Dusit Medical Services chooses Oracle’s Siebel CRM Solutions to streamline care processes and deliver individualized medicine for local and international patients. “Providing the hospital team with an easy-to-use, yet powerful way to define and refine our practices and approaches is a key ingredient to enable our agility in the healthcare business,” said Dr. Chatree Duangnet, Executive Vice President of Marketing, Bangkok Dusit Medical Services. “By leveraging Siebel CRM, we are able to provide local and international patients with suitable intelligence and suggestions. Our bottom line is treating our customers with the most advanced technologies and a caring approach to enhance everyone’s life with good health.”
- Hyro Asia improves its profile and get closer to top accounts with an integrated CRM system. "We chose Oracle because of speed of implementation - it took us a mere two weeks to be up and running with people trained and reports being generated, " explained Simon Royle, International Operations Director of Hyro Asia Limited. "Oracle CRM On Demand has all the core functionality we require plus the training and support services provided gave us sufficient depth to ramp up and implement quickly thus ensuring a smooth transition."
- Symphony Communication cuts month-end closing time from 10 working days to one week “The Thai communications market is highly competitive and we constantly seek new ways to grow market share. Oracle gives us the tools we need to manage our cash flow, assets, inventory, and orders, and ensure we deliver quality service,”– K.Bussakorn Jaruwachirathanakul, Finance and Accounting Director, Symphony Communication
Supporting Resources
- Thailand: Bangkok Dusit Medical Services Reduces Transaction Costs by 50% with CRM System
- Thailand: Hyro Asia Improves its Profile, Gets Closer to Top Accounts with Integrated CRM System. Building Agile CRM Capability
- Thailand: Symphony Communication Cuts Month-End Closing Time From 10 Working Days to One Week
- 2009 Frost & Sullivan Asia Pacific Transportation & Logistics Awards
- Oracle Demantra Enables Award-Winning Business Evolution at VTech
- Oracle Supply Chain Management
- Oracle E-Business Suite
- Oracle CRM On Demand
- Oracle Business Process Outsourcing
Oracle Innovation ShowcaseFor more than 32 years, Oracle has been a technology innovator, transforming the way business is conducted. To learn about Oracle’s latest technologies, visit the Innovation Showcase during the 100 days before Oracle OpenWorld. See oracle.com/innovation for more information.
About Oracle Supply Chain Management
Oracle Supply Chain Management applications are best-in-class, complete, open and integrated solutions that power the Information-Driven Value Chain. The industry's most comprehensive portfolio of industry-specific supply chain applications, Oracle SCM spans all aspects of the value chain including planning, procurement, manufacturing, logistics and service, all with end-to-end supply chain intelligence. With Oracle SCM, companies achieve operational excellence, accelerate innovation and manage risk and compliance.
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For more information please contact:
Suchai Chalermtanasak
PC & Associates Consulting Co., Ltd
(0) 2971 3711
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Yin Yin Boey
Oracle Corporation Malaysia
+603 2178 2773
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